{"id":681,"date":"2026-09-10T00:40:00","date_gmt":"2026-09-09T21:10:00","guid":{"rendered":"https:\/\/drugkade.com\/shipping\/"},"modified":"2026-09-10T00:40:00","modified_gmt":"2026-09-09T21:10:00","slug":"shipping","status":"publish","type":"page","link":"https:\/\/drugkade.com\/en\/shipping\/","title":{"rendered":"Shipping and returns policy"},"content":{"rendered":"

Shipping & returns policy<\/h1>

Everything you need to know about how and when your order arrives and the conditions for returns.<\/p><\/section>\n

\n

Packaging<\/h3>

All orders are packed with a protective layer suited to the type of product.<\/p><\/div>\n

Processing time<\/h3>

Orders placed on a business day are processed the same day or the next business day.<\/p><\/div>\n

Delivery time<\/h3>

Tehran: 1\u20132 business days; other cities: 1\u20133 business days after handover to the post or courier.<\/p><\/div>\n

Tracking<\/h3>

The shipment tracking code is sent to you by SMS after dispatch.<\/p><\/div>\n

\u0627\u0631\u0633\u0627\u0644 \u0631\u0627\u06cc\u06af\u0627\u0646<\/h3>

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Return conditions<\/h2>
    \n
  • Return requests are reviewed up to 48 hours after delivery, in coordination with support.<\/li>\n
  • Returns are accepted if the item doesn\u2019t match the order, was damaged in transit or is defective.<\/li>\n
  • Items must be returned in their original packaging, unused and with the invoice.<\/li>\n
  • Because of the hygiene-related nature of the products, opened items in good condition cannot be returned.<\/li><\/ul><\/section>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth-page.php","meta":{"_angie_page":false,"ai_generated_summary":"","footnotes":""},"class_list":["post-681","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drugkade.com\/en\/wp-json\/wp\/v2\/pages\/681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drugkade.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drugkade.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/drugkade.com\/en\/wp-json\/wp\/v2\/comments?post=681"}],"version-history":[{"count":0,"href":"https:\/\/drugkade.com\/en\/wp-json\/wp\/v2\/pages\/681\/revisions"}],"wp:attachment":[{"href":"https:\/\/drugkade.com\/en\/wp-json\/wp\/v2\/media?parent=681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}